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Customers

With 30 years experience in document management and the delegated management of activity processes, DOCAPOST, subsidiary of the La Poste group, proposes the most comprehensive offer for managing the professional exchanges of companies and institutions with their specific public (customers, suppliers, administrations, citizens, internal public, etc.).

Carte Blanche Partenaires

Intermediation platform

Carte Blanche Partenaires

Issue

Carte Blanche Partenaires is an expert in open networks and daily manages more than 140,000 healthcare professionals for the benefit of 6.5 million recipients coming from all the families of the supplementary health system.

Healthcare data is considered to be sensitive and is circumscribed by a legal context that is part of an approval based structural procedure by the French health ministry.

Solution

Carte Blanche Partenaires decided to commit itself to healthcare data hosting to guarantee the rules of good conduct, as well as a level of security and organisation that create a space of trust regarding the individual health information of the citizens. Within the context of data governance, the is commitment is generalised by to all health information. Namely, data relating to the hospital stay of the patient (PMSI) are also securely hosted in the health solution of Docapost.

Customer advantages

One of the main hindrances to using individual health data is that the insurers could use them for purposes other than the direct immediate interest of the insured parties. The health platforms could then act as trusted third parties.

Carte Blanche Partenaires capitalises on a genuine partnership approach with health professionals. This is seen in compliance with the rules of healthcare professionals and the establishment of a lasting bond of trust and conscientiousness between them for the benefit of the insured.

Feedback

Jean-François Tripodi, Director General

« Platforms such as Carte Blanche Partenaires play a key role, depending on the regulatory changes, in positioning themselves as a trusted third party, enabling the personal management of a payment dossier interfacing with the insurer without the latter having access to confidential information » explains Jean-François Tripodi, during the Umanis debate on the new sources of available data (Big Data/social networks/connected objects), and their use in the health domain.

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