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Health

DOCAPOST and health: supporting the sector's transition to the digital age

 

The health industry has several facets: healthcare, medico-social work, well-being and care of the elderly.

Nonetheless, the sector's digital transformation is well underway. It must however speed up to meet the many ongoing challenges: ageing population, increase in chronic diseases, medical progress, healthcare crises, adapting the offer throughout the country, making public and private management coincide, constraints linked to social financing, newly instated institutional (ARS - French Regional Health Agency), hospital-based (medico-economic) and financial (investment funds) governance.

The digital age helps make our health system more preventive, more personalised, more efficient and more economic.

  

Our value proposal revolves around 4 focus points:

  • Managing our customers' digital health files: DOCAPOST has several "certified health data web provider" authorisations, and securely hosts tens of millions of health files (pharmaceutical files, personal medical files, beneficiary files, insurance files, etc.). DOCAPOST operates these files in very high availability (24/7) and guarantees total security and confidentiality.
  • Developing customer/patient/insured party relations: DOCAPOST offers multichannel tools (post, email, sms) for circulating information to medical professionals, patients, insured parties or users, be it occasionally or regularly.
  • Sharing information on health platforms: DOCAPOST supports its customers in the implementation and management of health service platforms. These platforms enable health sector professionals to work more efficiently by sharing information about their patients, insured parties or citizens and being able to access this information at any time and in any place in a secure manner.
  • Creating new e-Health services: Alongside its customers and partners, DOCAPOST co-builds, develops and runs the e-health services of the future.
75 %

of patients are prepared to go digital in the health sector.

Source : High committee for public health – May 2014
Hosting health data

Hosting health data

Back-office

Back-office

Service platforms

Service platforms

E-Health services

E-Health services

Hosting health data

DOCAPOST is the leader in hosting Health data in France. DOCAPOST has several "certified health data web provider" authorisations, and securely hosts tens of millions of health files (pharmaceutical files, personal medical files, beneficiary files, insurance files, etc.), and guarantees their strict confidentiality. These files are run in very high availability (24/7).

 

1. Hosting your health data:

  • Hosting alone or managed services
  • Tailored offers in line with your needs
  • High-quality service & high availability

2. Hosting the pharmaceutical file:

  • Hosting the data contained in the pharmaceutical file
  • Running associated services (Shortage, Reminder, Alert, Healthcare follow-up, etc.)

3. Co-hosting the personal medical file

Back-office

DOCAPOST supports its customers in the implementation and management of health platforms. They make it possible for stakeholders in the health sector to share information and access it at any time, in any place, in a secure manner.

Service platforms

As an industrial operator of service platforms, DOCAPOST offers multichannel tools (post, email, sms) for the circulation - be it occasional or regular - of information aimed at professionals, patients, insured parties or users. Customer/patient relations management.

  • Customised Internet portals (account management, e-services, etc.)
  • Sending of multichannel messages (SMS, emails, post, voice)
  • Intermediation and exchange platforms • Delegated management Electronic exchanges
  • Digitalisation
  • Digital Document Management (DDM)
  • Secured archiving (paper or digital) Trust-worthy third-party services
  • Digital ID, e-signature
  • Digital signing tool
  • E-voting and e-administration (for hospital federations, professional bodies, etc.) Collaborative tools

E-Health services

Alongside its customers and partners, DOCAPOST co-builds, develops and runs the e-health services of the future:

  • Digital healthcare territories
  • Home support
  • Home care
  • Remote patient follow-up
  • Patient support programmes
  • Health prevention programmes
  • Telemedicine

DOCAPOST at the heart of the health ecosystem

 

DOCAPOST not only positions itself as a technical service provider, but also as a real partner, an expert in e-Health matters and a driving force for its customers.

 

A strategic partnership policy with key health sector stakeholders:

  • Associations
  • Competitiveness clusters
  • Software developers and e-Health solution providers

DTools for following the most innovative stakeholders:

  • Health Innovative Days
  • Paris area e-Health incubator lab
  • Closeness with e-Health capital investment/capital development networks

An "Open Innovation" approach focused on Health:

  • Ecosystème Innovationecosystem - La Poste Group
  • Postal Lab
  • DOCAPOST offers its customers a co-construction approach for its services, via the "Innov’Up" system

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